Terms of Use
Thank you for visiting Pet Parent’s Network, LLC ("Pet Parent’s Network") Web Site. There are certain rules, terms and conditions that govern this Web Site. By visiting Pet Parent’s Network's Web Site you agree to be bound by these rules, terms and conditions. Pet Parent’s Network's rules are as follows: By visiting Pet Parent’s Network's site you are bound by the terms and conditions listed on this legal page and elsewhere on the Web Site, as well as any other law or regulation that applies to this Web Site, its content, the Internet or World Wide Web. Once you enter the site, you are bound by these terms and conditions. These rules, terms and conditions may be revised from time to time by updating this page and you agree to be bound by these new rules, terms and conditions as well. Pet Parent’s Network currently sells and markets its products only in the United States. Therefore, all information, the ability to order products is only valid for those of you who reside in the United States. Petparentsnetwork.com (the "Site") is owned by Pet Parent’s Network, LLC. The following discloses our information gathering and dissemination practices for the Site. This privacy policy only applies to transactions made, and data gathered, on the Site and does not apply to any other web site or offline point of contact between Pet Parents and its consumers.
Changes to the Privacy Policy
We reserve the right to change the terms of this Privacy Policy. Since any changes will be posted on this page, we encourage you to check this page regularly. Your continued use of the Site following any changes to this Privacy Policy will constitute your acceptance of such changes. This privacy policy was last revised on May 30, 2007.
Privacy and Security
Pet Parent’s Network respects the privacy of every individual who visits its Web Site. From time to time Pet Parent’s Network may collect data from you such as your name, postal address, e-mail address, telephone number, credit card numbers, comments and the like. This privacy statement outlines the policies on what Pet Parent’s Network will do with the information it collects and gives you instructions on what to do if you want Pet Parent’s Network to remove your personal information or if you have any questions concerning Pet Parent’s Network's privacy policy.
How We Use Personal Information
We will use your personal information for customer service, to provide you with information that you may request, to customize your experience on the Site, and to contact you when necessary in connection with transactions entered into by you on the Site. We may also provide your name, e-mail address and Pet Parent’s Rewards referral activity to the person who you enter as a referral on the site. We may also use your personal information for internal business purposes, such as analyzing and managing our business. We may also combine the information we have gathered about you with information from other sources. We may use third parties to help us operate our business and the Site or administer activities on our behalf, such as order fulfillment. We may share your information with these third parties for those limited purposes. Unless you tell us not to, we may also use your personal information to contact you about offers or promotions from Pet Parents Network we think you would be interested in. If you do not want to receive this information, indicate that we may not do so at the point where you give us your personal information. If you change your mind later, email us at support@petparentsnetwork.com or call 831-658-5950. Please note that changes to your preferences may not be effective immediately.
How We Use Financial Information
Financial information is used to bill you for products and services. By making a purchase on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions. These third parties may include the credit card companies and banking institutions used to process the transaction.
How We Use Demographic Information
We use demographic information to tailor the Site to the interests of our users. Demographic information is shared with advertisers only on an aggregate basis so that they can tailor their advertisements to the appropriate audience. Demographic information may also be shared with other third parties on an aggregate basis.
How We Use Email
After you place an order on our site, you will receive an email confirmation and, in most cases, an email with package tracking information. We send the Pet Parent’s Network Newsletter, our email update on sales and products occasionally to customers who we think might be interested in receiving this information. Unsubscribe instructions are included in each edition of the email. We do not sell email addresses to other companies. We may also provide your e-mail address to the person who you enter as a referral on the site.
Other Sites
The Site may contain links to other Web sites. We are not responsible for the privacy practices or the content of such Web sites or for the privacy policies and practices of other third parties.
Our Security Precautions
The Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. We use industry standard technology to protect the security of your information. We encrypt all of your personal and financial information and use our best efforts to prevent it from being read or intercepted as the information travels over the Internet. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your information, we cannot ensure or warrant the security of any information you transmit to us.
Accessing Your Information
Pet Parent Network gives you the opportunity to modify or remove personal information that you have provided to us. You may do so by sending an email to Customer Service. Changing or deleting your information or otherwise opting�out of receipt of communications from Pet Parent’s Network or third parties will change or delete the data only in our database for purposes of transacting future business on the Site and for managing future communications from Pet Parent’s Network and third parties. These changes and deletions will not change or delete information already collected as part of a particular purchase in our transactions database which may have already been shared with third parties, all as provided above in this Privacy Policy. You will need to contact third parties who may contact you directly to change your preferences or your personal information that they may be using to contact you.
Children
Pet Parent’s Network does not intend to collect any personal information (name, postal address, e-mail address or telephone number) from anyone under the age of 18. If a parent or guardian of a child who has provided Pet Parent’s Network with such information discovers that their child has provided such information they should contact Pet Parent’s Network at the phone number listed at the bottom of this privacy statement and Pet Parent’s Network will use reasonable efforts to delete the child's personal information from its existing files.
Your IP Address
Each time you visit the Site, our web server automatically collects your IP address and the Web page from which you came. Your IP address is used to help identify you and to gather broad demographic information about you. We also use your IP address to help diagnose problems with our servers, to administer the Site, and to better serve you while visiting the Site.
Cookies
The Site uses cookies to keep track of your purchases and other activity on the Site in order to enhance your experience on the Site.
A "cookie" is a small data file transferred by a website to your computer's hard drive. Accepting the cookies used on the Site does not give us access to your personal information, but we may use the cookies to identify your computer. Cookies are typically classified as either "session" cookies or "permanent" cookies.
- "Session" cookies do not stay on your computer after you leave our website or close your browser. The aggregate information collected permits us to analyze traffic patterns on our site. This can enable us over time to provide a better experience on our site by improving content and making our site easier to use.
- "Permanent" cookies are those that remain on your computer. They are used to facilitate shopping, personalization and registration services. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on Web pages where a login is required. "Permanent" cookies can be manually removed by the user.
Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of the Site that will not be available to you and some Web pages may not display properly. You can find information on popular browsers and how to adjust your cookie preferences at the following websites:
- Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
- Netscape Navigator: http://www.netscape.com/legal_notices/cookies.html
How to Contact Pet Parent’s Network
If you have submitted information to Pet Parent’s Network through its Web Site and you would like Pet Parent’s Network to delete that information from its records please contact Customer Service (7am to 4 pm, Monday through Friday, Pacific Standard Time). Pet Parent’s Network will make reasonable efforts to delete your personal information from its files.
Trademarks and Copyrights
Unless otherwise noted, all materials, including images, text, illustrations, designs, icons, photographs, programs, video clips and written and other materials that are part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Pet Parent’s Network or by third parties who have licensed their materials to Pet Parent’s Network and are protected by U.S. and international copyright and intellectual property laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Pet Parent’s Network and is also protected by U.S. and international copyright laws.
Typographical or Pricing Errors
While Pet Parent’s Network strives to provide accurate product and pricing information, pricing or typographical errors may occur. Pet Parent’s Network cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Pet Parent’s Network shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Pet Parent’s Network may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.
Disclaimer
THIS SITE IS PROVIDED BY PET PARENT’S NETWORK ON AN "AS IS" AND "AS AVAILABLE" BASIS. PET PARENT’S NETWORK MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, PET PARENT’S NETWORK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, PET PARENT’S NETWORK DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. YOU ACKNOWLEDGE, BY YOUR USE OF PET PARENT’S NETWORK'S WEB SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.
Limitation of Liability
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL PET PARENT’S NETWORK, LTD, LP OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE PET PARENT’S NETWORK WEB SITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF PET PARENT’S NETWORK HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL PET PARENT’S NETWORK BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE SITE DURING THE SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.